The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Copyright
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All content appearing on this Web site is the property of:
Save The Redneck
2121 Rosecrans Avenue, Suite 2385
El Segundo, CA 90245
Copyright © 2009-2012 Save The Redneck. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2012 Save The Redneck. All rights reserved.
- Trademarks
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All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Save The Redneck. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Save The Redneck or any third party, except as expressly granted herein.
- Privacy Policy
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Privacy Statement
Save the Redneck values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions.
When you make an online purchase from Save the Redneck, we use your information to process your order. We will also send you order and shipping confirmation emails, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. Should you have any questions or concerns regarding our Privacy policy, please send an email or give us a call.
- Shipping & Delivery
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Shipping
We ship to all 50 United States and the following U.S. territories: Puerto Rico and the U.S. Virgin Islands. We also ship to PO boxes, and Military APO/FPO addresses.
Standard Shipping
Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via standard delivery typically arrive in four (4) to seven (7) business days (Monday through Friday, not including holidays) for the United States, US Territories and P.O. boxes in Alaska and Hawaii. Please allow up to fourteen (14) business days for shipments to A.P.O. and F.P.O. addresses.
Expedited Shipping Services
Expedited Shipping orders placed Monday through Friday (excluding holidays) before 3:00 PM ET / 12:00 PM PT will ship the same day, pending credit card authorization and verification.
Expedited services offered are:
UPS: 3-Day Select, 2nd Day Air and Next Day Air
USPS: Priority Mail, Express Mail
Shipping Carriers
All items ship via United Parcel Service (UPS) or USPS (United States Postal Service). Carrier selection is available during the Checkout process. All packages to P.O. Boxes, APO and FPO addresses are sent via USPS.
When a "Free Shipping" special is available, we will determine the most efficient shipping carrier for your order.
- Return Policy
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Customer Satisfaction
We take great pride in our reputation for providing quality products. If for any reason you are dissatisfied with your order, we will assist you with a prompt refund or exchange. Shipping and handling fees are non-refundable.
Within 30 days of original purchase:
Save the Redneck gladly accepts returns of unworn, unwashed or defective merchandise for full refund or exchange. Refunds will be made in the form of the original payment.
After 30 days of original purchase:
Save the Redneck will gladly make an exchange or issue a merchandise credit for the price at the time of sale for returns of unworn, unwashed or defective merchandise.
All returns and exchanges must first be issued a Return Authorization Number (RMA).
To Return or Exchange an item:
Our return process is easy. Just follow these simple instructions:.
- Obtain an RMA Number by calling or emailing our office
- Include a copy of your original invoice
- Specify whether you are returning for a refund or exchange
- For exchanges, be sure to specify the size, color and item for replacement
- Cleary mark the RMA Number on the outside of the return shipment.
- Send the item back to us at the address below using any traceable method.
Our return address is:
Save the Redneck
Attn: RETURNS Dept.
7330 Opportunity Rd., Ste. D
San Diego, CA 92111
If you do not have the packing slip, please include the following information with your return:
- Your name and billing address.
- The name, address and zip code of the person who placed the order, if it was a gift.
- The original purchase price and approximate date of the purchase.
- The item number of the merchandise, if available.